At Facoles, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details (processed through secure third-party payment gateways).
- Order Details: Purchase history and product preferences.
- Technical Information: IP address, browser type, device type, and operating system.
- Cookies and Tracking Data: To improve user experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about order status and customer support.
- Personalize your shopping experience.
- Improve website functionality and performance.
- Prevent fraud and unauthorized transactions.
- Send promotional offers and updates (if you opt-in).
3. Sharing Your Information
We do NOT sell or share your personal information with third parties for marketing purposes. We may share your information with:
- Payment Processors: To securely process your payments.
- Shipping Partners: To deliver your orders.
- Service Providers: For website management, analytics, and customer support.
- Legal Authorities: If required by law or to prevent fraud and illegal activities.
4. Data Retention
We retain your data only as long as necessary to:
- Fulfill your orders and provide services.
- Comply with legal requirements.
- Resolve disputes and enforce our policies.
5. Cookies and Tracking Technologies
We use cookies to:
- Recognize returning customers.
- Improve website performance and user experience.
- Track and analyze website traffic and user behavior.
You can adjust your browser settings to block or delete cookies at any time.
6. Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent for marketing communications.
- Request a copy of the data we hold about you.
7. Data Security
We take strict security measures to protect your data:
- SSL encryption for secure data transmission.
- Restricted access to personal data.
- Regular system monitoring and security updates.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.will be transferred to and processed in the U.S. We’ll protect it according to the laws that apply.